Troubleshoot Errors

If you encounter a "Program Error" or "Error Number [xx]" message in GA-TaxPro, similar to the one shown below: Step 1: Reindex data files In GA-TaxPr...

If your property return is not displaying the latest conversion factors, it may be due to one of the following reasons: You may be using an older vers...

If the installer does not detect the network path, it may be due to a change in how Microsoft handles mapped drives. You may encounter the error: "Dr...

If you are seeing asterisks (******) instead of numbers in GA-Taxpro, it means that the required fonts are not installed on your Microsoft Windows. T...

The "Cannot update the cursor LOGFILE, since it's read-only" error in GA-Taxpro is related to permissions on the C:\GA_TaxProLog folder. To resolve th...

Here is a comprehensive answer to the error message "Error: ga_taxprolog.dbf is not a table": This error usually occurs due to one of the following re...

When you encounter the error message "DeleteFile failed. code 5. Access is denied," it typically occurs due to one of the following reasons: The softw...

The "in use" error means the program is running in the background. Open Task Manager (CTRL+ALT+DELETE). Check for "S_TAXGAw" or "GA-Tax[Complete/Prope...

Error Number: 52, which states "No table is open in the current work area. File access is denied," can occur due to a couple of reasons: Multiple user...

The error messages suggest that the application cannot access a required file due to restricted permissions. Here are two common causes: Read-Only Att...

This typically indicates that your application or data folder is located on a network server, and the current configuration of that server is causing ...

or Error 1298 - "Page header band is too large" is usually caused by one of two issues: Fonts not installed on your workstation: This can be easily re...

This warning can be safely ignored. You can click "Yes" to proceed.

Quick Assist is a FREE Microsoft application that allows users to provide remote assistance by viewing another computer over the internet, making it ...

This guide will help you check if you have TeamViewer installed, download and install it if necessary, and share your access code for troubleshooting....