Troubleshoot

If you encounter a "Program Error" or "Error Number [xx]" message in GA-TaxPro, similar to the one shown below: It is generally due to one of two reas...

If you are seeing asterisks (***) instead of numbers in GA-Taxpro, it means that the required fonts are not installed on your workstation. To resolve ...

If the installer does not detect the network path, it may be due to a change in how Microsoft handles mapped drives. You may encounter the error: "Dr...

Here is a comprehensive answer to the error message "Error: ga_taxprolog.dbf is not a table": This error usually occurs due to one of the following re...

When you encounter the error message "DeleteFile failed. code 5. Access is denied," it typically occurs due to one of the following reasons: The softw...

Error Number 1298 is a printing error that can occur in GA-Taxpro software. This issue is often caused by an incorrect default printer setting in Wind...

When encountering a GTC upload error, it is likely due to a mismatch in the XML formats between the file created by GA-TaxPro and the format expected ...

The "Cannot update the cursor LOGFILE, since it's read-only" error in GA-Taxpro is related to permissions on the C:\GA_TaxPro_Log folder. To resolve t...

Error Number: 52, which states "No table is open in the current work area. File access is denied," can occur due to a couple of reasons: Multiple user...

or Error 1298 - "Page header band is too large" is usually caused by one of two issues: Fonts not installed on your workstation: This can be easily re...