Installation Related
Installation Instructions
Before Installation: Verify Data : Open your current GA-TaxPro software and confirm your data is present. Note Folder Locations : Click "Setup Informa...
Guide to Moving GA-Tax Software to a New Computer, Workstation or Server
Moving your GA-TaxPro software to a new device involves three key steps: Export your data from the existing installation Install the program on the ne...
Installing GA-TaxPro on a Network Server
This guide outlines additional considerations for installing GA-TaxPro on a network server. 1. Recommended Installation Path We recommend installing G...
Resolving Common Download Issues with GA-TaxPro (Anti-virus, Windows SmartScreen, etc.)
At GA-TaxPro, we understand that our specialized tax preparation software may sometimes encounter download issues due to security measures implemented...
The installer does not see the network path (mapped drive)
If the installer does not detect the network path, it may be due to a change in how Microsoft handles mapped drives. You may encounter the error: "Dri...
Find UNC share name of a mapped drive in Windows
To find the UNC share name of a mapped drive in Windows, you can use the following methods: Command Prompt : Open Command Prompt and type net use . T...
Disable Opportunistic Locking (GA-TaxPro on Network Servers)
How Oplocks Work Opportunistic locking (oplocks) is a Windows networking feature that is designed to improve performance by allowing clients to cache ...
Create a shortcut to the software
To create a shortcut to the GA-TaxProperty software from another workstation, follow these steps: On the workstation where you want to create the shor...
Locate Your Program Folder (Simple Method)
To ensure that GA-TaxPro points to the correct data folder and utilizes your existing data, it's important to install the software in the same locati...
Locate Your Existing GA-TaxPro Program and Data Folders
To ensure that GA-TaxPro points to the correct data folder and utilizes your existing data, it's important to install the software in the same locatio...
Changing Data Folder or Program Folder
Important: It is not recommended to change the Data Folder or Program Folder from their default locations. The Program Folder should be located at: ...
Enable Full Control permission for the GA_TaxProLog folder
To enable Full Control permission for the GA_TaxProLog folder, update security on C:\GA_TaxProLog via the folder’s Properties window in Windows Expl...
Resolve “The process cannot access the file because it is being used by another process”
This error usually means Windows is still using the file in the background, so GA‑Taxpro cannot read, write, or delete it. The simplest way to clear t...
Using Windows as a SMB File Server
Open Settings → Network & Internet → Status → Properties and set Network profile to Private so other devices can find the PC. Open Control Pa...